We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This Privacy Policy describes how we collect and process your personal information through Aunioncen websites, devices, products, services, online and physical stores, and applications that reference this Privacy Policy (together "Site").

1. Controllers of Personal Information

At Aunioncen, we believe strongly in fundamental privacy rights — and that those fundamental rights should not differ depending on where you live in the world. That’s why we treat any data that relates to an identified or identifiable individual or that is linked or linkable to them by Aunioncen as “personal data,” no matter where the individual lives. This means that data that directly identifies you — such as your name — is personal data, and also data that does not directly identify you, but that can reasonably be used to identify you — such as the standard identification number of your product — is personal data. Aggregated data is considered non‑personal data for the purposes of this Privacy Policy.

This Privacy Policy covers how Aunioncen Headquarters Limited or its affiliates company (collectively, “Aunioncen”) handles personal data whether you interact with us on our websites, through Aunioncen apps, or in person (including by phone). Aunioncen may also link to third parties on our services. Aunioncen’s Privacy Policy does not apply to how third parties define personal data or how they use it. We encourage you to read their privacy policies and know your privacy rights before interacting with them.

2. What Personal Information About Customers Does Aunioncen Collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

● Information you give us: we receive and store any information you provide in relation to Site. Click here to see examples of what we collect. You can choose not to provide certain information but then you might not be able to take advantage of many of our Site.

● Automatic information: we automatically collect and store certain types of information about your use of Site including your interaction with content and services available through Site. Like many websites, we use cookies and other unique identifiers and we obtain certain types of information when your web browser or device accesses Site and other content served by or on behalf of Aunioncen on other websites. Click here to see examples of what we collect.

● Information from other sources: we might receive information about you from other sources such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. Click here to see examples of the information we receive.

3. For What Purposes Does Aunioncen Process Your Personal Information?

We process your personal information to operate, provide, and improve the Site that we offer our customers. These purposes include:

● Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

● Provide, troubleshoot, and improve Site. We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of the Site.

● Recommendations and personalisation. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience with Site.

Provide voice, image and camera services. When you use our voice, image and camera services, we process your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our Site. For more information about Alexa voice services click here.

● Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.

● Communicate with you. We use your personal information to communicate with you in relation to Site via different channels (e.g., by phone, email, chat).

Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. To learn more, please read our Interest-Based Ads notice.

● Fraud prevention and credit risks. We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Aunioncen, and others. We may also use scoring methods to assess and manage credit risks.

● Purposes for which we seek your consent. We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.

4. What About Cookies and Other Identifiers?

We use cookies and similar tools to enhance your shopping experience, provide our services, understand how customers use our services so we can make improvements, and display ads. Approved third parties also use these tools in connection with our display of ads. To enable our systems to recognise your browser or device and to provide Site to you, we use cookies. For more information about cookies and how we use them, please read our Cookies Notice. You can manage your cookie preferences here.

5. Does Aunioncen Share Your Personal Information?

Information about our customers is an important part of our business and we are not in the business of selling our customers' personal information to others. Aunioncen shares customers' personal information only as described below and with Aunioncen Headquarters Limited and the subsidiaries that Aunioncen Headquarters Limited controls that are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.

● Transactions involving third parties: We make available to you services, products, applications, or skills provided by third parties for use on or through Site. For example, We and offer services or sell product lines jointly with third-party businesses, such as co-branded credit cards. You can tell when a third party is involved in your transactions and we share customer personal information related to those transactions with that third party.

● Third party service providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, assessing and managing credit risk, and providing Support care. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.

● Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that Aunioncen Headquarters Limited or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

● Protection of Aunioncen and others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of Aunioncen, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

● Other than as set out above, you will receive notice when personal information about you might be shared with third parties and you will have an opportunity to choose not to share the information.

6. How Secure is Information About Me?

We design our systems with your security and privacy in mind.

● We work to protect the security of your personal information during transmission by using encryption protocols and software.

● We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

● We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal customer information. Our security procedures mean that we may ask you to verify your identity before we disclose personal information to you.

● Our devices offer security features to protect them against unauthorised access and loss of data. You can control these features and configure them based on your needs. Click here for more information on how to manage the security settings of your device.

● It is important for you to protect against unauthorised access to your password and to your computers, devices, and applications. We recommend using a unique password for your Aunioncen account that is not utilized for other online accounts. Be sure to sign off when you finish using a shared computer. For more information on how to sign off click here

7. What About Advertising?

● Third-party advertisers and links to other websites: Site may include third-party advertising and links to other websites and apps. Third party advertising partners may collect information about you when you interact with their content, advertising, and services. For more information about third-party advertising at Aunioncen, including interest-based ads, please read our Interest-Based Ads notice. To adjust your advertising preferences, please go to the Advertising Preferences page.

● Use of third-party advertising services: We provide ad companies with information that allows them to serve you with more useful and relevant Aunioncen ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. Some ad companies also use this information to serve you relevant ads from other advertisers. You can learn more about how to opt-out of interest-based advertising by going to the Advertising Preferences page.

8. What Information Can I Access?

You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the "Your Account" section of the website. Click here for a list of examples that you can access.

9. What Choices Do I Have?

If you have any questions or objection as to how we collect and process your personal information, please contact our Support care. Many of our Site also include settings that provide you with options as to how your information is being used.

● As described above, you can choose not to provide certain information but then you might not be able to take advantage of many of the Site.

● You can add or update certain information on pages such as those referenced in the Information You Can Access? section. When you update information, we usually keep a copy of the previous version for our records.

● If you don't want to receive e-mail or other communications from us, please adjust your Customer Communication Preferences. If you don't want to receive in-app notifications from us, please adjust your notification settings in the app or your device.

● If you don't want to see interest based-ads, please adjust your Advertising Preferences page.

● The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Because cookies allow you to take advantage of some essential features of Site, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any Site that require you to Sign in. For more information about cookies, see our Cookies Notice.

● You can consent to or withdraw consent from third party advertising cookies here.

● If you want to browse our websites without linking browsing activity to your account, you may do so by logging out of your account here and disabling cookies on your browser.

You can manage the recommendations you receive in our store here, remove recommendations you don't want to see here (select a recommendations tile for products you have not previously purchased, select View All and Manage, then select the Remove Items toggle), and edit your browsing history here.

When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop any further processing of your data for that purpose.

● You will also be able to opt out of certain other types of data processing by updating your settings on the applicable Aunioncen.com website (e.g., in "Manage Your Content and Devices"), device, or application. For more information click here. Most non-Aunioncen devices also provide users with the ability to change device permissions (e.g., disable/access location services, contacts). For most devices, these controls are located in the device's settings menu. If you have questions about how to change your device permissions on devices manufactured by third parties, we recommend you contact your mobile service carrier or your device manufacturer as different devices may have different permission settings.

10. Are Children Allowed to Use Site?

Aunioncen doesn't sell products for purchase by children. We sell children's products for purchase by adults. If you're under 18, you may use Site only with the involvement of a parent or guardian.

11. How Long Do We Keep Your Personal Information?

We keep your personal information to enable your continued use of Site, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Policy, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and content we recommend.

12. Transfer of Personal Data Between Countries

Aunioncen products and offerings connect you to the world. To make that possible, your personal data may be transferred to or accessed by entities around the world, including Aunioncen-affiliated companies, to perform processing activities such as those described in this Privacy Policy in connection with your use of our products and services. Aunioncen complies with laws on the transfer of personal data between countries to help ensure your data is protected, wherever it may be.

The Aunioncen entity that controls your personal data may differ depending on where you live.

Personal data relating to individuals in the European Economic Area, the United Kingdom, and Switzerland is controlled by Aunionpass UK Limited in the United Kingdom. Aunioncen's international transfer of personal data collected in the European Economic Area, the United Kingdom, and Switzerland is governed by Standard Contractual Clauses. Aunioncen’s international transfer of personal data collected in participating Asia-Pacific Economic Cooperation (APEC) countries abides by the APEC Cross-Border Privacy Rules (CBPR) System and Privacy Recognition for Processors (PRP) System for the transfer of personal data.

Personal data relating to individuals in China mainland may be processed by Aunioncen in countries outside of China mainland. Where this occurs, it will be done in compliance with local laws, including the Personal Information Protection Law. As outlined in this Privacy Policy, Aunioncen may also transfer such personal data to third parties, who may in turn store or transfer the data outside of China mainland.

If you have any inquiries or complaints about our handling of your personal information under Privacy Shield, or about our privacy practices generally, please contact us at: privacy@aunioncen.com. We will respond to your inquiry promptly. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, you may pursue binding arbitration through the Privacy Shield Panel. To learn more about the Privacy Shield Panel, visit here.

13. California Consumer Privacy Act

Click here to read additional disclosures required under the California Consumer Privacy Act.

14. Contacts, Notices & Revisions

If you have any concern about privacy at Aunioncen or want to contact one of our data controllers, please Support care with a thorough description and we will try to resolve the issue for you. Further, the data protection officer for the above mentioned data controllers can be contacted at privacy@Aunioncen.com. You choose to use Site, your use and any dispute over privacy is subject to this Notice and our Conditions of Use , including limitations on damages, resolution of disputes, and application of the law of the P.R.C.

Our business changes constantly and our Privacy Policy will change also. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

15. Related Practices and Information

● Conditions of Use and Sale

● Support Care

● Most Recent Purchases

● Your Profile and Community Guidelines

16. Examples of Information Collected

Information You Give Us When You Use Site

You rovide information to us when you:

● search for products or services in our stores;

● place an order through Site;

● download, stream, view, or use content on a device, or through a service or application on a device;

● provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when shopping with us) or Your Profile;

● upload your contacts;

● configure your settings on, provide data access permissions for, or interact with an Aunioncen device or service;

● offer your products or services on or through Site;

● communicate with us by phone, e-mail, or otherwise;

● complete a questionnaire, a support ticket, or a contest entry form;

● upload or stream images, videos or other files to Aunioncen or other Aunioncen Site;

● compile Playlists, Watchlists, Wish Lists or gift registries;

● Participate in community features, provide and rate Customer Reviews;

● specify a Special Occasion Reminder; or

● employ Product Availability Alerts, such as Available to Order Notifications.

As a result of those actions, you might supply us with such information as:

● identifying information such as your name, address, and phone numbers;

● payment information;

● your age;

● your location information;

● your IP address;

● people, addresses and phone numbers listed in your Addresses;

● email addresses of your friends and other people;

● content of reviews and emails to us;

● personal description and photograph in Your Profile;

● voice recordings when you speak to Support care hotline;

● images and videos collected or stored in connection with Aunioncen Services;

● information and documents regarding identity, including Social Security and driver's license numbers;

● corporate and financial information;

● credit history information; and

● device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronize them with your other Aunioncen devices.

Automatic Information

Examples of the information we collect and analyse include:

● the Internet protocol (IP) address used to connect your computer to the Internet;

● login; e-mail address; password;

● the location of your device or computer;

● content interaction information, such as content downloads, streams, and playback details including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;

● device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;

● Site metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files (e.g., file name, dates, times and location of your images));

● version and time zone settings;

● purchase and content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Sellers;

● the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; products and/ or content you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs),

● phone numbers used to call our Support care number; and

● images or videos when you shop in our stores using Site.

We may also use device identifiers, cookies, and other technologies on devices, applications and our web pages to collect browsing, usage or other technical information for fraud prevention purposes.

Information From Other Sources

Examples of information we receive from other sources include:

● updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;

● account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising or other services;

● information about your interactions with products and services offered by our subsidiaries;

● search results and links, including paid listings (such as Sponsored Links);

● credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

Information You Can Access

Examples of information you can access through Site include:

● status of recent orders (including subscriptions);

● your complete order history;

● personally identifiable information (including name, e-mail, password, communications and personalised advertising preferences, address book and 1-Click settings);

● payment settings (including payment card information and gift voucher, gift card and Aunioncen account balances);

● e-mail notification settings (including Product Availability Alerts, Deliveries, Special Occasion Reminders, and newsletters);

● recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);

● shopping lists and gift registries (including Wish Lists and Baby and Wedding Registries);

● your content, devices, services, and related settings, and communications and interest-based advertising preferences;

● content that you recently viewed;

● voice recordings associated with your account;

● Your Profile (including your product Reviews, Recommendations, Reminders and personal profile).