Contact us
Last updated 2 May 2024
Our hours of operation
Monday to Thursday: 10:00 am to 5:00 pm
Friday: 10:30 am to 5:00 pm
We are closed on public holidays in England and Wales.
Please email us at enquiries@bidcarbon.org
Media enquiries
For all media enquiries, please email media@bidcarbon.org
Reporting fraud
If you suspect a fraud is being committed by a carbon service provider, you must report it.
Complaints
We really appreciate all feedback, including complaints. If there’s anything we can do to improve our service, please let us know!
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