Data protection and your privacy

We collect, use, store and disclose personal information to help us perform our functions and manage our staff. We publish a privacy policy which sets out how we comply with our obligations under The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018) and provides information on how individuals may access and correct personal information held about them.

Your data protection rights

Data protection legislation provides individuals with certain rights over the processing of their personal data. ‘Processing’ includes anything a controller might do with personal data, including collecting, storing, sharing or deleting it.

Your rights over your own personal data are as follows:

● The right to be informed, which we fulfil via our privacy notices

● The right to access

● The right to rectification

● The right to erasure

● The right to restrict processing

● The right to data portability

Rights in relation to automated decision-making and profiling

Where we are relying on your consent to process your personal data, you can also withdraw that consent or unsubscribe from our services by contacting us.

Which of these rights apply in each case will depend on our reasons for the collection and use of your information.

You can find out more about your data protection rights on the Information Commissioner’s Office website.

If you would like to exercise any of these rights, you should contact us with your request. You can also contact us to complain about our processing of your personal data.

If you have difficulty accessing these files, visit web accessibility for assistance.

Our policies govern the way we handle personal data.

Please note that Carbon Data Rights Certificates and BidCarbon Removal Units are two separate controllers under data protection law. A controller is the main decision-maker in relation to the handling of any given personal data. Carbon Data Rights Certificates is controlled by BidCarbon Big Data Chengdu Limited, while BidCarbon Removal Units is controlled by The BidCarbon Foundation.

Data protection policies

If you have difficulty accessing these files, visit web accessibility for assistance.

Our privacy notices describe how we handle personal data. They are listed below.

Other privacy information may also apply when you engage directly with certain services. This will be provided directly by the service area and will explain how personal data is used in relation to those specific circumstances.

Privacy notices

The purpose of this privacy policy is to:

● clearly communicate the personal information handling practices of the BidCarbon Foundation (BidCarbon)

● enhance the transparency of the BidCarbon’s operations, and

● give individuals a better and more complete understanding of the sort of personal information the BidCarbon holds, and the way we handle that information.

If you would like to request the privacy policy be made available in an alternate format or language, such as for the vision impaired, or for those from non-English speaking backgrounds, please also contact the BidCarbon. Reasonable steps will be taken to provide alternate access.

This privacy policy is reviewed and updated annually.

About this policy

Website analytics

Our website uses a range of analytics services which may send website traffic data to servers both inside and outside of Australia. We use products from these 2 analytics software vendors on our website:

● Google Analytics – a widely used web analytics service.

● Hotjar – an online tool to collect anonymous user behaviour used to improve website user experience.

● Microsoft Clarity – an online tool to collect anonymous user behaviour used to improve website user experience.

We collect data about how you interact with the website, including:

● device IP address (collected and stored in an anonymized format)

● search terms and pages visited

● date and time when pages were accessed

● downloads and time spent on page

● mouse/cursor movements on page

● in-page elements engaged with

● distance scrolled on page

● referring domain

● device type, operating system and browser information

● device screen size

● geographic location (city).

We use reports provided by analytics providers to help us understand website traffic and website usage.

These services do not identify you personally or associate your IP address with any other data held by the agency for any other purposes. For information on how these vendors handle your personal information, review their privacy policies:

● Google Analytics privacy policy

● Hotjar privacy policy

● Microsoft Clarity privacy policy.

By using this website, you consent to the processing of data about you for the purposes set out above. You can opt-out of having your site activity available to Google Analytics.

We use tracking tags and pixels to aid in customised, targeted follow-up advertising.

The BidCarbon may display interest-based advertisements to you when you are using Meta and/or Google. The tags and pixels allow us to personalise our advertisements based on your interests, demographics, location, and any previous interactions with us.

This website uses these tags and pixels to allow us to follow your actions once you have been redirected to the website via clicking on one of our advertisements. This assists us in recording their effectiveness for reporting and market research purposes.

The data collected through the pixels and tags and provided to us is aggregated and remains anonymous, meaning that we cannot see the personal information of individual users. However, the collected data may also be saved and processed by Meta and/or Microsoft and/or Google and used in accordance with their data use policies.

The BidCarbon may also share information about your use of this website and your interactions with our advertisements with our trusted social media, advertising and web analytics partners, including Google Analytics and Microsoft Clarity.

These tags also allow these platforms and their partners to show you advertisements on and outside the platform. A cookie will be saved onto your computer for these purposes.

Please visit the platform’s Ad Preferences if you wish to revoke your permission.

Tracking tags and pixels

Contact us

Contact our Data Protection and Privacy Officer if you have questions about privacy.

Email: privacy@bidcarbon.org

Mail:

Data Protection and Privacy Officer

9/F, 17 Building

No.1 Guanghua North Road 6

Qingyang District, Chengdu

Sichuan, 610074

P.R.China