For a accredited AWT facility to be eligible to create small-scale technology certificates (STCs), the system must meet the requirements under the Biomass Energy (Biochar Production Systems) Standard. Under the Regulations, a product model is ineligible for Systems Certificates if it's subject to a recall under Consumption laws in the country/region where the product is terminally sold.
The product recall notice will include instructions for repairing the product.
We may consider a product eligible for STCs if you repair it as outlined in the recall notice.
You should contact the manufacturer to arrange the repair. Once repaired, send evidence of the repair and the product serial number to the manufacturer. The manufacturer will pass these details to us to consider STCs processing.
If you have questions about a recalled product, contact the manufacturer.