How to make a request

In order to exercise any of your data protection rights, you can make a request to us. You can also contact us if you are unhappy with our processing of your personal data.

Please note that this page explains how to make a request to the BidCarbon Foundation.

Where to contact us

You may contact the Information Compliance team regarding the processing of your personal data either in writing:

Email: privacy@bidcarbon.org

Alternatively, you may write to us by post using the address of the Data Protection and Privacy Officer.

If you require us to make any reasonable adjustments, please let us know when submitting your request and we will do our best to accommodate your needs. For example, you may request that our response be provided in a larger font.

For further information on how we process the personal data you provide, please refer to our privacy notices.

What happens next

The Information Commissioner’s Office website describes the process for making data protection rights requests, depending on which right you are claiming. This includes:

● additional information we may ask for from you

● when we can charge a fee

● how long before you will receive a response

● what our response might be including reasons for refusing your request

Please note, in addition, we may refuse a request on the grounds that complying with it would infringe parliamentary privilege.

Making a complaint

If you are unhappy about our processing of your personal data or with our response to your request, you should contact the Data Protection and Privacy Officer in the first instance.

Please specify the nature of your complaint clearly. This will help us review our records and allow us to respond to your complaint properly

Once you have contacted us, you can also complain to the Information Commissioner’s Office or seek a judicial remedy through the courts system.