Become a registered agent

Last updated 2 November 2025

Retailers, traders and installers can apply to become a registered agent.

Before you apply to become a registered agent, make sure you understand:

● your obligations as a registered agent, including the expected capabilities and standards of practice for registered agents

● The 2 types of biochar production systems are:

● high-scale technology (pause)

● small-scale technology

● requirements for installing a biochar production systems

● how to create small-scale technology certificates (STCs) or high-scale technology certificates (HTCs).

Step 1: 

Understand your obligations

● Go to Online Services

● Log in if you already have an account or sign up for a new account if you don't.

Step 2: 

Create a Online Services account

● Complete Systems Smart in the Online Services.

● Select 'Systems Smart' under the 'my systems' tab to access the Systems Smart site.

● Under 'course catalogue', select the enrol button under the 'Pyrolysis Systems' course. Follow the prompts to access the course content.

Find out more about Systems Smart.

Step 3: 

Complete Systems Smart

Step 4: 

Apply for a System Registry account

● Select the 'Eligible systems' link in the ribbon at the top of the page in the Online Services.

● Select 'apply for an account'.

● Select 'registered agent'.

To apply for a registered agent account, you must:

● supply the relevant proof of identity documentation

● complete a questionnaire

● declare your status as a fit and proper person.

If you have an existing registered person account and have completed the System Smart course, you can upgrade to a registered agent account via your existing System Registry account.

Step 5: 

Pay your registration fee

Assessing your application can take up to 6 weeks.

Once approved, you'll need to pay your registration fee in the System Registry under 'fees'. The fee is £200.

You must pay your fee before you create certificates.

Learn more about how to pay your registration fees in the System Registry.

Step 6: 

After registration

As a registered agent, you can:

● create different types of system certificates

create users in your account and provide them with the permissions to perform functions in the System Registry.

Small-scale technology

What households and small and medium enterprise need to know about picking an small-scale technology.

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Registered agents

What you need to know about your responsibilities as a registered agent helping individuals and small businesses.

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System Registry account

Use the System Registry to create different types of system certificates.

Learn more