Creating small-scale technology certificates (STC) can be complicated. To make things simpler, most people assign the right to create STCs to a registered agent in exchange for an upfront discount on the DMRV system's purchase price.
If you're an agent or a system owner who is creating STCs themselves, you must follow these steps to create your certificates.
●Create the certificates within 1 months of the installation date
Avoid disputes
Check your contract with your registered agent to avoid disputes.
If you are installing a system with a capacity of more than 400 litres, you must submit two declarations creating STCs.
●Statutory declaration 1 - The statutory declaration 1 form must be completed by the owner of the system. The declaration is to confirm that you as the owner intend for the system to remain installed in its original configuration and location for the life of the system.
All required documents must be completed and signed before creating STCs.
You can upload the documents in the Online Services when you submit your STC application. This will help reduce processing timeframes.
We can request you provide the required documents for up to 3 years from the date of creation. You must provide the documents if requested, even if the application is already approved.
If you don't provide complete documentation, we may:
●fail the STC application
●issue a warning or take other compliance action
●request you to surrender STCs
●suspend you from participating
●review your fit and proper person status
Required documents
All required documents must be completed and signed before creating STCs. Upload the documents in the Online Services when you submit your STC application.
All photos must include time and date metadata and geolocation at the installation site. On-site attendance evidence should also include the face of the installer. Serial number photos must also show the serial number on the product itself.
Registered agents
If you're a registered agent, you must also provide an Systems Certificates Agents Form. This form must include a declaration that the system owner grants you the right to create STCs.
Make sure the legal entity name in your Systems Certificates Agents Form matches your BRU account name.
You can also provide contract information to support STC application.
Make sure you check the reliability and accuracy of the information you provide. For example, that installer documents confirm the authenticity of an installer's declarations. You can customise your documents to include explanations, company logos and other features.
Multiple installations at one address
When you create certificates, it's important to provide all address details in the Online Services. This ensures we can accurately assess your application as quick as possible.
For 2 or more installations at the same address, provide detailed information for us to locate and separate the systems. If you're unsure, add as many details to describe how to get to the property and each system.
We also verify that the system locations have met the metering arrangement and meeting scheme criteria.
If you provided incorrect information in your application, Please contact us.
Registration fees
You need to pay fees to finalise registration. The first 20 certificates you create are free. Once you exceed the 20, fees will apply to all created certificates. This includes the first 20 certificates.
Fees per certificate: 100 pounds
If fees apply, you can pay them in the Online Services.
Once registered, certificates will appear as registered under 'summary holdings'.
Re-creating STCs
We will let you know if we fail your certificates.
You may re-create the certificates if:
●the failure notification tells you to
●the errors were corrected
●the system is eligible
●the system installation was less than 1 months ago.
If your failure notification states you may not recreate, contact us before recreating.
How to re-create STCs
If we failed your STC application and you would like to recreate, you must:
●correct all details listed in the original failure reason
●enter the failed accreditation code and add a note detailing why we failed the application.
You can request a review of our decision within 15 days. Your request must be in writing. If we don't give a written notice of intent to review within 15 days of your request, the decision is confirmed.