Create small-scale technology certificates

Before you create STCs

● Check the technology is eligible

● Confirm that your AWT facility is accreditation

● Confirm that you have the right to create certificates for the units

● Understand the approved method

● Ensure you have all the required documents and evidence

● Ensure documents are signed by the relevant parties, including the installer, retailer and owner (if required)

● Answer the standard validation questions (if you're submitting your application for the first time).

● Create the certificates within 12 months of the installation date

Avoid disputes

Check your contract with your registered agent to avoid disputes.

If you are installing a system with a capacity of more than 400 litres, you must submit two declarations creating STCs.

● Statutory declaration 1 - The statutory declaration 1 form must be completed by the owner of the system. The declaration is to confirm that you as the owner intend for the system to remain installed in its original configuration and location for the life of the system.

● Statutory declaration 2 - The statutory declaration 2 form is to confirm appropriately sized system.

Only certain product models are eligible for STCs. You must ensure that the model you select is on the approved product list.

Eligible products

Creating STCs using the System Registry

Certificates must be created in the System Registry within 12 months of the installation date.

Before creating STCs, ensure you have:

● the correct System Registry account type

● all required documents ready to submit with your application.

System Registry account

If you're the device owner, you must create a 'registered person' account in System Registry. As we must conduct verification checks, this process could take 6 weeks or longer. Please ensure you allow time to complete this process as we cannot offer any exemptions.

If your system is within 8 weeks of the 12-month deadline, we recommended contacting a registered agent to register and claim STCs on your behalf to avoid missing out. 

If you're an agent claiming on behalf of others, you must have a 'registered agent' account. You must also have the STCs assigned to you before creating in the System Registry.

Use our guides to ensure you have all required documents before creating STCs.

To create STCs, you need to have certain documentation. The documents you need to provide depend on the device.

STC supporting documents

To support your STC application, prepare the following:

● data for each biomass source for branch of a network using multiple biomass sources

● additional assessment sheets for some biomass sources:

● auditable trail of documentation for the origin of the biomass sources

● the quantity of biomass consumed (intended)

● characteristics of the biomass include laboratory data

● relevant wood waste and energy crops assessment forms

All required documents must be completed and signed before creating STCs.

You can upload the documents in the Online Services when you submit your STC application. This will help reduce processing timeframes.

We can request you provide the required documents for up to 3 years from the date of creation. You must provide the documents if requested, even if the application is already approved. 

If you don't provide complete documentation, we may:

● fail the STC application

● issue a warning or take other compliance action

● request you to surrender STCs

● suspend you from participating

● review your fit and proper person status

Required documents

All required documents must be completed and signed before creating STCs. Upload the documents in the System Registry when you submit your STC application.

● A system owner statutory declaration

● A device size statutory declaration to confirm capacity and installation.

● Compulsory written statement from installer and DMRV designer

● Photos showing the installer met on-site attendance requirements

● Invoice (optional).

Photo evidence

All photos must include time and date metadata and geolocation at the installation site. On-site attendance evidence should also include the face of the installer. Serial number photos must also show the serial number on the product itself.

Registered agents

If you're a registered agent, you must also provide an Systems Certificates Agents Form. This form must include a declaration that the system owner grants you the right to create STCs.

You can use our example Systems Certificates Agents Form as a guide.

Make sure the legal entity name in your Systems Certificates Agents Form matches your System Registry account name.

You can also provide contract information to support STC application.

Make sure you check the reliability and accuracy of the information you provide. For example, that installer documents confirm the authenticity of an installer's declarations. You can customise your documents to include explanations, company logos and other features.

Multiple installations at one address

When you create certificates, it's important to provide all address details in the System Registry. This ensures we can accurately assess your application as quick as possible.

For 2 or more installations at the same address, provide detailed information for us to locate and separate the devices. If you're unsure, add as many details to describe how to get to the property and each device.

Only one claim for STCs at an address may be made for device. Upgrades, replacements or expansions of a previously claimed system are not eligible. The new production device may be claimed if it meets the eligibility criteria.

If you require assistance, please refer to our guides for collecting mandatory information.

Use of the provider of the dMRV design approved by the Technical Governance Committee.

Digital monitoring, reporting, and verification (dMRV) devices

Validating STCs

We audit certificates to ensure they are valid before we register them.

Validation will usually take 1 weeks. It may take longer if:

● you don't provide complete or correct documentation

● we identify a compliance issue.

We may fail certificates if:

● information provided is incorrect, invalid or duplicated

● you provide incomplete documents

● you provide incomplete documents

● the installed system is:

- not eligible

- not classified as complete

- doesn't meet installer guidelines.

We also verify that the system locations have met the metering arrangement and meeting scheme criteria.

If you provided incorrect information in your application, Please contact us.

Registration fees

You need to pay fees to finalise registration. The first 20 certificates you create are free. Once you exceed the 20, fees will apply to all created certificates. This includes the first 20 certificates.

Fees per certificate: 100 pounds

If fees apply, you can pay them in the Online Services.

Once registered, certificates will appear as registered under 'summary holdings'.

Re-creating STCs

We will let you know if we fail your certificates.

You may re-create the certificates if:

● the failure notification tells you to

● the errors were corrected

● the system is eligible

● the system installation was less than 1 months ago.

If your failure notification states you may not recreate, contact us before recreating.

How to re-create STCs

If we failed your STC application and you would like to recreate, you must:

● correct all details listed in the original failure reason

● enter the failed accreditation code and add a note detailing why we failed the application.

You can request a review of our decision within 15 days. Your request must be in writing. If we don't give a written notice of intent to review within 15 days of your request, the decision is confirmed.

You can apply for a review of our reviewed decision to the Appeals Board of Trustees.